We offer Free Shipping on tons of products - from cymbals, to drum sets, to congas, marimbas, hardware packs and more.
But did you know...
...how's that for a deal!
And when we say Free Shipping we really mean it - No exclusions or extra charges for "over-sized" items. Items listed on our web site that are marked for "free shipping" will ship for free inside the continental US (All states excluding AK, HI and the US territories.)
Nearly all items that are in stock in our warehouse can ship out to you within 1 business day. ...but please note that our free shipping option does not guarantee the fastest freight option available. If you have ordered several items that are stocked across several warehouses around the country we will sometimes split the order into separate shipments, but most times we will hold your order until all the items can be shipped together in a single shipment. We will notify you when we process your order about the shipping status of the items you have ordered and our estimated delivery date.
Depending on your location, most orders may take a day or two to prepare for shipment and another 1-6 days transit time. Most in-stock items will usually be delivered to the East-Coast states within just 1-2 days!
Minor delays may happen if for example you have ordered a several obscure parts that are not in stock in our warehouse. It can take anywhere from a day to a week for us to get these items from the supplier to our warehouse. Also, if you have an order where every item is from a different manufacturer and in each item is spread across different warehouses around the country, there can be a delay to pull the items together into one shipment.
Either way, if we foresee any extended delays in your shipment and/or see that an item is out of stock, one of our staff will email or call you as soon as possible to let you know and will assist you in working out other arrangements for your order if you desire.
International orders may be subject to import duties and taxes that we have no control over. Also, depending on the items ordered and their destination, additional charges may apply for these international orders as well - market fluctuations, shipping weights/sizes and insurance fees may effect the final shipping cost beyond what our online shopping cart system can estimate. Notification of these charges will be given before any order ships.
Express shipping may or may not be available on particular products at all times - Limitations may apply due to product availability, time of order placement, and/or weight/size limitations of package(s). Please contact us first if express shipping is requested; Every effort will be made to process and ship the order the same day it is received - if express shipping is not available, we will notify you as soon as we possible to make other arrangements.
Unless noted, all items are brand new and are covered by the manufacturers full warranty, the details of which are supplied by the respective manufacturer. All items are shipped insured and are covered if any shipping damage would occur. If you receive a damaged item notify us immediately and we will rectify the problem the fastest way possible.